April 19, 2009
Conflict Resolution - Bouncer Style
I got this from Roy Dean's great blog!
I worked as a bouncer for over 5 years, and I tried to emulate this style of conflict resolution. I must admit it worked 98% of the time. I rarely had any incidents at the bar or club I worked. I would try to see a problem before it became a problem, and then deflate it. I must admit though, I was never as smooth as this guy!